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CUInsight 10/27/2020 16:00
Real-time payments (RTP), the first new payment format in 40 years, is gaining considerable industry traction, despite being in operation just a little over two years. While RTP technology is still relatively new and the volume of payments on the RTP network still pales in comparison to Automated Clearing House (ACH) and credit and debit […]. .
CUInsight 10/27/2020 12:00
In today’s tight labor market, even given the pandemic, financial institutions are waging a war for talent. Digital transformation and innovative staffing models have shifted staff responsibilities from routine transactional tasks to providing more skilled consultative services. Competition for these employees is heating up, but you can leverage your branch network to recruit, engage, and […]. .
CUInsight 10/27/2020 11:00
When the Oregon state legislature provided emergency funding to help state residents save their businesses and feed their families, the state’s credit unions stepped up to help out. Twice. First, four CDFI credit unions joined forces with a state program to provide grants to struggling businesses — especially those owned by women and minorities — that didn’t […]. .
CUInsight 10/27/2020 04:00
Attend NAFCU’s Virtual Management and Leadership Institute, December 1 – 4, and be perfectly positioned to lead your credit union into the future. During this intensive, online four-day program, you’ll markedly enhance your leadership skills and gain invaluable, 360-degree credit union knowledge of what it takes to lead a successful credit union. All designed to […]. .
CUInsight 10/27/2020 03:45
As the only credit union organization dedicated solely to talent development, CUES has spent 2020 doubling down on its understanding of how to best offer online learning events and programs. While we all love in-person gatherings and look forward to their safe return, our deep look at online learning options this year shows that online […]. .
CUInsight 10/27/2020 03:30
After living through the financial upheavals and a general sense of uncertainty over the past eight months, consumers are feeling a bit of fright—and it isn’t because Halloween is just around the corner. Dealing with ongoing financial challenges is scary for consumers who have lost their job, have seen their hours decreased or who worry […]. .
CUInsight 10/27/2020 03:00
The pandemic shined a bright light on the financial inequities that exist across America. While credit union leaders were already well aware of the challenges faced by traditionally underserved communities, COVID-19 provided extra motivation to aggressively solve those challenges. Since March, we’ve seen the industry rise up with creative, compassionate and smart strategies to advance […]. .
CUInsight 10/27/2020 02:00
The Advocacy Association has selected CUNA State Director of Grassroots Programs Kristen Prather as one of this year’s Top Twenty in 20 in advocacy professionals. The award recognizes the best and brightest practitioners in the advocacy community. “Kristen is a valuable part of our political affairs team, and we’re proud her work overseeing our grassroots […]. .
CUInsight 10/26/2020 22:00
As we navigate through the last two months of a year that has been defined by such phrases as “unprecedented,” “the new normal,” and simply “it’s 2020,” it is challenging to focus on the future. But we must plan because the credit union industry is categorized as an “essential service,” deemed necessary to remain not […]. .
CUInsight 10/26/2020 18:00
When Covid-19 shut down the country in mid-March, many of us thought we’d be back in our offices and schools before the end of spring. Yet, here were are countless months later, working and learning from home — together. It’s a road we hadn’t imagined. And it’s going to take imagination, patience, and perseverance to […]. .
CUInsight 10/26/2020 16:00
Any business worth their salt has values, you see them in the HR handbook, new hire PowerPoints, sales presentations and on walls as you tour offices (remember doing that?!). It is hard for them not to be a cliché… Integrity! Honesty! I mean, shouldn’t you have those anyway?! When I joined Think|Stack I was presented with our values – Human […]. .
CUInsight 10/26/2020 14:00
In this video, Linda Hill discusses several paradoxes that exist having to do with innovation, including fostering the need to experiment and discover while still meeting deadlines. Hill is the Wallace Brett Donham professor of business administration at Harvard Business School and the co-author of Collective Genius: The Art and Practice of Leading Innovation. The video is republished […]. .
CUInsight 10/26/2020 12:00
With payments trends going digital, instant is the new normal. As a result, there’s a real hunger for efficient and secure P2P (peer to peer) payments. In fact, 79% of Generation Z report using P2P platforms, and eMarketer forecasts overall monthly use at 52.5% by 2022. Massive upheavals like COVID-19 have only accelerated this growth. […]. .
CUInsight 10/26/2020 03:30
Small and mid-size business loans have quickly become a core pillar for our current economic recovery, yet over the last decade many institutions have largely ignored the overall lending experience available to these businesses. The speed at which business loans now need to be processed cannot be understated. According to the Harvard Business Review,“Businesses with […]. .

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