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IDC 09/26/2020
This IDC Survey examines the impact of economic uncertainty caused by the COVID-19 pandemic on IT infrastructure spending, specifically servers and storage. By examining dozens of organizations around the world, we can conclude the following:. The COVID-19 pandemic had an immediate impact on 2Q20 spending worldwide. Regional sentiment varied, but on the whole, IT and LOB leaders were bearish on second-quarter 2020. Depending on how quickly economies restart and return to normalcy, IT spending may return to pre-crisis levels worldwide. Again, regional sentiment varies, but on the whole, IT and LOB leaders are cautiously optimistic for 2020. As organizations plan for 2021, outlook appears to begin to improve worldwide, as many have adapted to
IDC 09/26/2020
This IDC Market Presentation provides an executive summary of the worldwide findings for IDC's Managed CloudView Survey. This survey involved polling 1,500 organizations, which included both IT and LOB respondents, across 6 countries and a broad range of industries, to collect information on adoption of managed cloud services. Key topics covered in this executive summary include enterprise maturity, managed cloud services maturity factors and influencers, transformation to cloud, multicloud management, platforms and competencies, workloads and enterprise applications, edge and quantum computing, and vendor perceptions. This IDC Market Presentation provides IDC's analysis of these results and includes strategic messages, top 10 key highlight.
IDC 09/26/2020
This IDC Survey Spotlight provides insights into where European organizations split their infrastructure spending between different environments in relation to their attitude to using public cloud. It is based on IDC's European Multicloud Survey , carried out in May 2020 on 1,187 enterprises across 13 countries and 22 industries in Western Europe as well as Central & Eastern Europe.
IDC 09/26/2020
This IDC study examines the worldwide customer service applications software market for 2017–2019. Revenue and market share of the leading vendors are provided for 2019. "The results of customer service initiatives in 2020 and 2021 will do more to modernize customer service than in the past 10 years put together," said Mary Wardley, VP, Customer Care and CRM. "The disjointed systems and isolated technology silos that plagued service environments were put to the test in early 2020, raising service initiatives to the top of management's priority lists."
IDC 09/26/2020
This IDC study presents the five-year forecast for mobile phone shipments worldwide by device type. The worldwide mobile phone market will reach a total of 1,548.0 million unit shipments in 2020, down 13.8% from the 1,795.4 million units shipped in 2019. From there, total mobile phone shipments will dip to 1,698.1 million units worldwide by 2024, resulting in a CAGR of -1.1% from 2019 to 2024. "Despite the negative impact of COVID-19 felt across the phone industry in 2020, vendors and channel partners have learned new ways to attract buyers during this difficult time," said Anthony Scarsella, research manager with IDC's Worldwide Quarterly Mobile Phone Tracker. "The month of June showed a decent rebound in the second quarter, which saw incr.
IDC 09/26/2020
This IDC Survey Spotlight analyzes the status of retailers' co-innovation activities. It explains why co-innovation is fundamental and identifies key technologies that retailers need to leverage to execute co-innovation programs efficiently and effectively. It leverages data from IDC's 2020 Global Retail Innovation Survey , in which we posed 11 maturity questions to understand the status of retailers' overall approach to innovation. We asked retailers to provide a self-assessment for topics such as innovation strategies, co-innovation activities, retail commerce platform implementation, use of artificial intelligence/machine learning (AI/ML) capabilities, innovation funds sourcing, and innovation measurement. The survey includes a total of
IDC 09/25/2020
This IDC study provides an assessment of modern talent acquisition (TA) suites through the IDC MarketScape model. The research includes both quantitative and qualitative criteria that define current and future success in the market. This IDC MarketScape is intended to inform IT and HR buyers on 14 vendors participating in the talent acquisition suite and best-of-breed talent acquisition market. Vendors were evaluated on 14 criteria including customer satisfaction and service delivery, functionality, offering, growth, innovation, R&D pace and productivity, and total cost of ownership. "Talent acquisition has never received as much attention from the public, companies, and executives across the globe like it has in 2020. Whether it has been m.
IDC 09/25/2020
This IDC study uses the IDC MarketScape model to provide an assessment of 11 service providers participating in the worldwide manufacturing intelligence transformation market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term. "Intelligence transformation (IX) is an essential pillar of digital transformation and the future of intelligence. IX services play a critical role in a manufacturer's ability to synthesize information, generate value from data, and deliver that value at scale. IX service providers must be able to help
IDC 09/25/2020
This IDC study uses the IDC MarketScape model to provide an assessment of 11 service providers participating in the worldwide manufacturing intelligence transformation strategic consulting market. This IDC MarketScape is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing services for building an IX road map as well as executing on that road map. "Intelligence transformation (IX) is an essential pillar of digital transformation and the future of intelligence. Most manufacturers today struggle with scaling their IX projects, leading to knowledge silos and wasted time. IX service providers can play a critical role in the development and execution of an intelligence road map, allowin.
IDC 09/25/2020
Ericsson's acquisition of Cradlepoint signals the company is moving rapidly to address enterprise wireless network enablement with a broad-based approach, whether directly or through its Comms SP partners. In light of the expected uptake for 5G across the distributed enterprise (e.g. backhaul), and for private LTE/5G, Ericsson is moving now to extend its 5G value proposition from the carrier network to the enterprise network and IoT edge.
IDC 09/25/2020
This IDC Survey Spotlight examines the top drivers for spend on employee experience (EX). Organizational business drivers shaping top priorities for spend on EX are heavily influenced by current events, including the pandemic, social unrest, and economic conditions. As improving EX increasingly becomes core to enterprise recovery, there are several key areas that are being focused on by companies. The major EX business drivers are new working models (work from home, improving EX, human experience management, reskilling), employee well-being (physical, mental, and financial), employee engagement/listening/feedback, and diversity and inclusion.
IDC 09/25/2020
This IDC Market Analysis Presentation (MAP) covers the global tablet market. Since the outbreak of COVID-19, the tablet market has seen demand reaching unprecedented levels as the world transitioned to online mode of operation whether it is work, school, or personal entertainment. This MAP covers the current state of the market by region and vendor and the impact of the recent global developments on the short-term and long-term trends in the tablet market.
IDC 09/25/2020
This IDC Web Conference looks at future trends in the grocery subsector, what digital transformation means for this subsector, and the technology and innovation strategies that grocery retailers should be paying attention to. In detail:. Gain a better understanding of the trends sweeping through the grocery retail subsector and what grocery innovation means for you. Learn how to leverage the forces of digital transformation and harness innovation to deliver a better consumer experience. Understand the technologies and innovation strategies that should be reviewed for contribution to your experiential grocery retail mission.

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