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Business Wire 01/22/2019 08:30
A major contributor to this phenomenon is that very few chatbots currently offer the visibility and human agent escalation workflow needed for companies to have full confidence in their deployment.
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Express Computer 01/22/2019 06:43
The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner 2019 CIO Survey.
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wpcentral 01/22/2019 06:25
Additionally, Microsoft continues to reposition Cortana as a productivity tool to complement Alexa and Google Assistant — not a competitor.
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Retail Customer Experience 01/22/2019 06:00
Jan. 22, 2019 Ingenico Group launched a messaging chatbot that uses artificial intelligence from IBM Watson to help merchants conduct payment transactions with customers, according to a press release.
More from Retail Customer Experience: 01/22/2019 03:18
Gartner has announced that its 2019 CIO Survey suggests 37% of organizations, that it quizzed, are now employing Artificial Intelligence (AI) in some form or other.
More from 01/22/2019 01:42
Only the cards shown in the Google Assistant app are dark themed and the surrounding space is white in colour.
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SlashGear 01/21/2019 23:44
There might be an overabundance of connected appliances these days but not all of them speak the same language. For that, you would need a gateway that would act as a hub and translator for the myriad connected products you may have at home. Although its name doesn’t always come up in IoT news, abode’s gateway is one of those … Continue reading.
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ITWire 01/21/2019 19:21
Artificial intelligence (AI) is on the rise around the world according to a new global study that found the number of enterprises implementing artificial intelligence (AI) grew 270% in the past four years and tripled in the ...
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SiliconANGLE 01/21/2019 19:08
Enterprise adoption of AI has tripled in the last year, Gartner says.
More from SiliconANGLE: 01/21/2019 15:14
Google Assistant begins receiving dark mode cards.
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CustomerThink 01/21/2019 14:37
AI Customer Service: Aivo Chatbots for text, voice, and self-service content search In addition to Salesforce Einstein, there are a la carte customer service solutions.
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Data Science Central 01/21/2019 14:11
The AI in chatbot refers to its NLP ability to understand free form text and voice input and create similar output.
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