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TMCnet Blogs 12/11/2019 18:28
Earlier this year, Dr. Srinivas Mukkamala, co-founder and CEO of RiskSense – a leader in risk-based vulnerability prioritization and management spoke at AIOps Expo on Transformative Impact of Data Science on CyberSecurity. In this talk, Dr. Mukkamala demonstrated how AI can be used to mimic a human hacker and detect vulnerabilities at scale. He explained.
TMCnet Blogs 12/11/2019 16:02
Netsurion – a leading provider of advanced threat protection for managed IT service providers – announced today a new integration between its EventTracker SOC-as-a-Service and documentation platform provider, IT Glue. The move provides Netsurion’s Managed Service Provider partners with easy access to streamlined reports designed to demonstrate security and compliance posture to customers. Last year at SD-WAn Expo in.
TMCnet Blogs 12/10/2019 14:06
UCaaS and VoIP leader Ooma, Inc. just signed Compass Health, a North Miami, Florida-based provider of mental health services with 300 employees. The service provided is Ooma Enterprise including customized voice service and bandwidth management for its nine offices in three states. Ooma is providing sophisticated bandwidth management by combining multiple and separate ISP connections.
TMCnet Blogs 12/10/2019 10:00
Clearly IP Inc. is a telecommunications services startup with decades of leadership in communications and intellectual property serving businesses, ITSP’s, OEM’s and other communications providers across the globe. We reported recently the company came roaring into the UC space with an acquisition of Cyclix Solutions LLC, a leading information technology and telecom services company with.
TMCnet Blogs 12/10/2019 09:00
Virtana is a leader in hybrid infrastructure management for mission-critical workloads, providing comprehensive hybrid IT infrastructure monitoring and real-time, AI-powered analytics for the modern enterprise data center. The company’s solutions give IT operations teams deep workload visibility and actionable insights into their end-to-end systems that support mission-critical applications. We broke the news on October 21st.
TMCnet Blogs 12/08/2019 16:45
Dextr Website Chat Integration. The ability to integrate your Company Website with your call center is a powerful customer experience management tool. Being able to integrate your website with a ChatBot is even more powerful, but imagine the power of being able to escalate a chat session to a voice call! Now that is a truly powerful customer engagement strategy and now a standard Amazon Connect Call Center feature. Features of Amazon Connect Chat. The Chat functionality enables you to reuse the very same contact flows that you established for a voice call or you can create new contact flows that are chat specific. This significantly reduces the deployment time. A “Play prompt” step, for example, that would normally be spoken to a caller, is n.
TMCnet Blogs 12/05/2019 19:20
For almost twenty years, High Wire Networks has been a trusted partner to VARs, MSPs, distributors, integrators, manufacturers and telecom providers by enabling them to minimize overhead while extending delivery capabilities around the world. The company’s services include design, installation, configuration and support for unified communications, wired and wireless networks, cabling and infrastructure, and electrical systems.
TMCnet Blogs 12/05/2019 10:46
In the past we’ve shared how Yamaha was bringing its audio experience to UC and more recently the company’s partnership with Huddly on AI-powered conferencing. Now, Yamaha Unified Communications has announced its CS-700 Video Sound Collaboration System and USB speakerphones integrate with Intel Unite, a simple, customizable wireless collaboration solution that enables users to start.
TMCnet Blogs 12/04/2019 10:55
Kustomer, the enterprise customer service platform, today announced its Series E round of funding of $60 million, which is their 4th round of funding in 18 months to total $173.5 million. New investor Coatue led the round along with returning investors Battery Ventures and Tiger Global Management. Kustomer has been taking on brands like Salesforce and Zendesk as.
TMCnet Blogs 12/03/2019 18:45
Aviatrix goal is to solve the multi-cloud networking, security, visibility and troubleshooting challenges corporate IT leaders face via cloud-native networking software. The company just announced Aviatrix CloudWAN, a new service that embraces native cloud services from Amazon Web Services (AWS), including the new AWS Transit Gateway Network Manager, and extends Aviatrix’s intelligent orchestration and control.
TMCnet Blogs 12/03/2019 14:46
Log management and observability company Scalyr has been named as a Representative Vendor in AIOps Platforms in the November 7th, 2019 Gartner report titled, “Market Guide for AIOps Platforms” by Charley Rich, Pankaj Prasad and Sanjit Ganguli. In related news – the company’s PowerQueries for advanced troubleshooting solution was unveiled this past April According to.
TMCnet Blogs 12/03/2019 12:50
New CenturyLink Network Storage is a managed solution that delivers storage capabilities from the datacenter to the network edge – anywhere CenturyLink can reach. By delivering storage and transport capabilities closer to where businesses require them, CenturyLink Network Storage helps improve processing times and reduce data storage and processing complexity across cloud, datacenter and edge.
TMCnet Blogs 12/03/2019 12:22
Peerless Network now offers Application to Person Enterprise Messaging (A2P) which provides end-to-end SMS/MMS one-way and two-way messaging support for long-codes and toll-free numbers. The much-anticipated service is now fully up and running and customers can quickly be turned on, allowing them to enjoy the benefits immediately. The company has been very active these past.
TMCnet Blogs 12/02/2019 21:31
Comcast Business recently unveiled the results of a new survey that aims to explain changing impressions and expectations surrounding the technological, cultural and social factors impacting an organization’s ability to connect with customers. As organizations plan and undergo digital transformation initiatives, the study affirms there is one fundamental component every company needs to remain relevant:
TMCnet Blogs 12/02/2019 13:19
For those of you that follow Your’s Truly Rich Tehrani on Linked In, you saw us congratulate Scott Johnson two weeks ago on becoming the new Docker CEO and for getting a $35 million dollar investment. The money was specifically earmarked to “Advance developer workflows for modern applications.” Furthering this mission to become the essential.

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