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Digital Commerce 360 08/21/2019 17:54
Internet Retailer’s 2019 Home Goods Report reveals a steady growth rate for those in the Home Goods category, including retailers like Wayfair Inc. (No. 12 in Internet Retailer’s 2019 Top 1000) and Williams-Sonoma (No. 31), as well as dedicated merchants—those specializing in the eight subcategories associated with home goods such as furniture, kitchen, decorative lighting [...]. T.
Digital Commerce 360 08/21/2019 16:33
Ecommerce retailers invest immense resources into building seamless, engaging customer journeys, only to see an estimated 75 percent of those journeys end right before the finish line as shoppers abandon their carts. Cart abandonment cost online merchants $4.6 trillion in 2016, according to a Business Insider Intelligence analysis. But here’s the bright spot: The analysis […]. .
Digital Commerce 360 08/21/2019 16:06
(Bloomberg)—Recession fears may be mounting in certain parts of the U.S. economy, but Walmart Inc., No. 3 in the Internet Retailer 2019 Top 1000, and Target Corp. (No. 16) are signaling that the all-important American consumer is doing just fine. The big-box discount retailers both beat sales expectations for the second quarter and raised their […]. .
Digital Commerce 360 08/21/2019 15:54
Walmart Inc.’s online sales—which include a large buy online pick up in store (BOPIS) operation for groceries and other goods—are soaring. But profit for the ecommerce operation could be years away, according to industry observers. In the first and second quarters of Walmart’s current fiscal year, online sales grew 37.0%, the company reported. Management expects […]. To access this post, you must purchase. , , , , , , , , , or. . .
Digital Commerce 360 08/21/2019 15:45
Running your own business has its advantages. You get to be your own boss, controlling the vision, the product, and the rewards—financially and emotionally—of your own company. If you are looking to expand, you may have to deal with international partners, which has both advantages and disadvantages—four of which can make the difference between success […]. .
Digital Commerce 360 08/21/2019 15:09
Gates Industrial Corp., a manufacturer of power transmission belts and fluid power products for the automotive industry, has worked to make artificial intelligence a functional driver of results in its offering across channels, as Taylor will detail in a case study presentation, "From Acronyms to Action: Converting the Rhetoric of AI and IoT Into Reality."
Digital Commerce 360 08/21/2019 15:00
In the past year or so, Google, Apple, and Facebook all added additional methods for customers to connect, chat, and purchase directly from brands via messaging. Google launched RCS, Apple launched Business Chat, and Facebook opened up WhatsApp for business bots. Why? Because they’re following the money. Consumers prefer spending time in conversational channels, so guess what happens […]. .
Digital Commerce 360 08/21/2019 12:20
(Bloomberg)—To satisfy regulators, YouTube officials are finalizing plans to end “targeted” advertisements on videos kids are likely to watch, according to three people familiar with the discussion. The move could immediately dent ad sales for the video giant—though not nearly as much as other proposals on the table. The Federal Trade Commission is looking into […]. .
Digital Commerce 360 08/21/2019 11:09
The sale of original equipment represents more than merely the exchange of capital for a piece of equipment. That exchange initiates a relationship that is ripe with opportunity and can lead to revenues beyond the initial transaction as well as possible additional capital purchases from the same source. The customer-OEM relationship is just beginning as […]. .
Digital Commerce 360 08/20/2019 15:58
Cosmetic giant Revlon is exploring the sale of all or some of its business amid lackluster sales and a crushing debt of $3 billion. The iconic company’s 2016 acquisition of brand Elizabeth Arden apparently isn’t rescuing it from the Sephoras and direct-to-consumer businesses (DTCs) of the world. Revlon’s tale is cautionary for leaders in all industries: Don’t […]. .
Digital Commerce 360 08/20/2019 15:28
(Bloomberg)—Facebook Inc. is making good on a promise the company made following last year’s Cambridge Analytica scandal: It finally finished a feature that will let users separate their internet browsing history from their personal profiles. The move is a risk for the world’s largest social media company because it could make Facebook advertising less accurate […]. .
Digital Commerce 360 08/20/2019 11:29
(Bloomberg)—The relationship between President Donald Trump and the largest U.S. technology companies has often been frosty but a common opponent—France’s plan to tax U.S. tech giants—will bring the two sides together, at least temporarily. Alphabet Inc.’s Google, Facebook Inc. and Amazon.com Inc. (No. 1 in the Internet Retailer 2019 Top 500) are all scheduled to […]. .
Digital Commerce 360 08/19/2019 12:05
It’s some of the biggest names in health insurance—Kaiser Permanente, Humana Inc. and Molina Healthcare Inc.—that consumers rated as among the best health payer websites. The survey, from a panel of 11,519 consumers on website navigation and customer satisfaction metrics for healthcare and property/casualty companies by Verint Systems Inc., also finds that 54% of consumers […]. .
Digital Commerce 360 08/19/2019 09:30
Mass merchants control more than half of online home goods sales. But dedicated merchants—those that specialize in furniture, bedding, small appliances and other home goods—are growing as well. The Internet Retailer 2019 Top 1000 includes 100 retailers that specialize in home goods. Those include web-only retailer Wayfair Inc. (No. 12 in the Top 1000), store chain […]. .

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