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Image courtesy of Joyce Hesselberth/ Deep learning is delivering impressive results in AI applications. Apple’s Siri, for example, translates the human voice into computer commands that allow iPhone owners to get answers to questions, send messages, and navigate their way to and from obscure locations. Automated driving enables people today to go hands-free on expressways, […]
Gaining a Competitive Edge in Turbulent Times In times of uncertainty, top companies stay ahead by knowing where to look for warning signs and how to explore their environment. This article lays out a systematic approach to determine where to look for — and how to explore — potential disruptions. What the Disney+ Launch Means […]
In 2017, the Australian Marriage Law Postal Survey was launched to gauge citizens’ support for legalizing same-sex marriage. During the survey campaign, several companies also made their support known. Qantas was an early corporate voice for the “yes” vote — and received both accolades and the lion’s share of public ire for its efforts. Qantas’s […]
Let’s face it — emotions matter. Whether we’d like them to or not, emotions play a role in decision-making, performance, and overall well-being, and it’s impossible (and undesirable) to stop people from experiencing them — even in environments where we’d often rather they didn’t, like the workplace. Given the omnipresence and impact of emotions in […]
Related Reading Sam Ransbotham, Shervin Khodabandeh, Ronny Fehling, Burt LaFountain, and David Kiron, “Winning With AI,” MIT Sloan Management Review, Oct. 15, 2019. An estimated 100,000 clinicians in the U.S. alone struggle with substance abuse. How can health care companies discourage medication misuse? This is a challenge AI can help solve. In this webinar, speakers […]
Image courtesy of Richard Mia/ The costs of being slow to sense threats and opportunities on the competitive horizon can be devastating. Just ask RadioShack, a pioneer in catering to electronics hobbyists. After jumping into mobile phone distribution in the 1990s, the U.S.-based retail chain with more than 4,000 stores didn’t respond quickly enough to […]
So Your CEO Was Fired. What Next? You don’t have to look far back in the headlines for examples of sudden ousters of high-profile CEOs: WeWork, Renault, Juul, and — just this week — McDonald’s. These departures have been attention-grabbing but are also part of a larger rising turnover rate for the top job within […]
Image courtesy of Alison Seiffer/ Although many companies display heightened concern for the well-being of their employees, not everyone is convinced that efforts to create and maintain a positive workplace actually pay off. However, to Sigal Barsade, the evidence is clear: Companies that want more satisfied employees and stronger performance need to invest in understanding […]
New ways of working require a whole new suite of performance development tools. Feedback, leaders have realized, needs to be immediate, frequent, and frank. And leaders are also welcoming diversity and inclusion as mandates that lead to more effective and creative teams. How do these two concepts work together for optimal performance development? Please join […]
As artificial intelligence evolves and becomes more intelligent, it’s important for organizations to question its power. Certainly, AI is being designed to help organizations make jobs more efficient, streamline business processes, and acquire and retain more customers. Companies that haven’t yet incorporated AI are tempted by its operational promises. They’re also tempted by a sense […]
What constitutes management and leadership has long been a topic of debate. Some experts blur the line between the two — saying, for instance, that 21st century work calls for hands-on leaders who are closely involved with day-to-day operations. Harvard Business School professor Boris Groysberg and his coauthor Tricia Gregg make essentially that point in […]

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