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Gartner - Craig Roth 06/11/2019 16:33
A digitally dexterous organization is one that can succeed when introducing new and better ways of working. In all this talk about digital dexterity and how to increase it, sometimes that purpose gets lost. As well as the importance. The Wall Street Journal’s CIO Journal had an article called “Automating Workplace Tasks Can Backfire if […]. The post Digital Dexterity Means Succeeding When Introducing New and Better Ways of Working appeared first on Craig Roth .
Gartner - Craig Roth 06/05/2019 10:36
The Wall St. Journal wrote in a March 1, 2019 article that the “Need for AI Ethicists Becomes Clearer as Companies Admit Tech’s Flaws“. I’m all for ethics being applied to an uncharted technological domain that could have tremendous consequences. But what’s being described sounds more like “AI business risk mitigation” than “AI ethics” to […]. The post AI Ethicists: Moral Grounding or Public Relations Trick? appeared first on Craig Roth .
Gartner - Craig Roth 06/03/2019 20:40
The “Future of Work” was a hot topic at our Digital Workplace Summit last week in sunny Orlando (sunny, hot Orlando). I spoke during the conference on “The Workplace of the Future” and Jeff Mann closed out the conference with it for Thursday’s keynote. And this time, instead of just talking I had a chance […]. The post Future of work appeared first on Craig Roth .
Gartner - Craig Roth 05/22/2019 22:17
“What should we be doing?” is the simplest question for a vendor to ask me, but impossible to answer without knowing about that vendor’s goals. As an end user analyst I could assume the goals to be beating out the competitors on features and growing. The vendors were asking what the end users are complaining […]. The post What Should We Be Doing? appeared first on Craig Roth .
Gartner - Craig Roth 05/08/2019 22:33
One of the things I really enjoy about my job is dealing with vendors and service providers that are pushing the boundaries of how employees work. Sure, they have to invent products that provide better ways of collaborating, sharing information, discerning insights, and remaining productive while mobile. But success depends on more than whatever the […]. The post A Vision Statement for Vision Statements appeared first on Craig Roth .
Gartner - Craig Roth 03/11/2019 13:37
This morning I logged into one of the productivity tools I use regularly and found that many of the controls have been moved around and a few options are now gone. This isn’t unusual anymore. As subscription models and cloud-delivered products have become more popular the rate of change has increased dramatically. Usually these frequent […]. The post The “Random User Interface” appeared first on Craig Roth .
Gartner - Craig Roth 02/20/2019 17:34
There are more AI surveys out there than you can shake a stick at, but most of them are of IT implementers or AI experts. Those offer valuable views of AI, but the workers’ views matter as well since (unless they are being replaced) they will have to train and learn to work with the […]. The post Survey Shows Employers and Workers Have Drastically Different Views on AI’s Impact on their Jobs appeared first on Craig Roth .
Gartner - Craig Roth 02/07/2019 17:26
I’m busy churning away on our Market Share process, where I’m in charge of the content services platforms, content collaboration platforms, email+authoring, and collaboration markets. Or rather, I was in charge of the collaboration services market until it was removed from market share. Whodunnit? It was me (… in the Office, with a spreadsheet – […]. The post The Collaboration Market is Dead! Long Live Collaboration! appeared first on Craig Roth .
Gartner - Craig Roth 02/04/2019 10:35
For those not interested in the lowest scoring Super Bowl of all time, the most excitement probably came during the commercial breaks. And during the most expensive ad time on TV one theme came through loud and clear: robots. As Forbes summarized: The Robots/Devices vs. Humans Battle: A few ads played up the robot/machine versus […]. The post And The Winner of Super Bowl LIII is … Robots appeared first on Craig Roth .
Gartner - Craig Roth 01/28/2019 11:59
An article in The Economist on “Are digital distractions harming labour productivity ?” contains some fallacies that should be considered when mounting the digital distraction high horse. It’s been a while since I mounted my own “information overload realist” high horse, but I still have some of the saddle sores. I rode it quite a […]. The post Are Digital Distractions Harming Labour Productivity? Maybe Not As Much As You Think appeared first on Craig Roth .
Gartner - Craig Roth 01/25/2019 15:46
Thinking about the vendor conferences I attended in 2018 I’m happy to note the increasing diversity. The attendance seems slightly more inclusive than in years past. Although that’s from a low point at a SharePoint conference about 10 years ago when a sign outside the women’s restroom read “in consideration of SharePoint Conference this is […]. The post Age: The Missing Spot on the Tech Diversity Rainbow? appeared first on Craig Roth .
Gartner - Craig Roth 01/14/2019 17:27
Much of the jockeying for position among collaboration software is based on tangible factors like features, price, and viability. But buyers really care about improving their efficiency. It would be great if those were perfectly correlated, but a lot of cultural and behavioral issues get in the way. One way to isolate those issues is […]. The post Could I Sell The Ultimate Collaboration Product to a Jaded End User? appeared first on Craig Roth .
Gartner - Craig Roth 12/10/2018 17:28
I just returned from my final technology vendor conference of 2018 and have been thinking about how the size of the conference changes the experience. My conferences this year ranged from as many as 50,000+ attendees down to 25, with most in the 200-300 range. So what are the advantages of really big conferences (let’s […]. The post All Conferences Great and Small appeared first on Craig Roth .
Gartner - Craig Roth 11/06/2018 16:15
What is it about new ways of work that brings back old messaging mistakes? Product marketers learned long ago that you need to be specific about what you are actually offering, how you fit into the prospective customer’s environment, and what market you participate in. But in all the excitement leading up to new ways […]. The post Top Five Messaging Mistakes for Vendors of Innovative Digital Workplace Solutions appeared first on Craig Roth .
Gartner - Craig Roth 09/28/2018 18:26
Microsoft Ignite just ended in Orlando. Microsoft CEO Satya Nadella said “computing is not just about the technology industry, it’s about the entire world” and it felt like the entire world was invited – hallways and sessions were packed. Being a conference for IT pros there was a preponderance of bean bag chairs, ice cream, […]. The post Letter from Microsoft Ignite 2018 appeared first on Craig Roth .
Gartner - Craig Roth 08/10/2018 16:40
In which industries are workers the most and least concerned about AI’s impact on their job security? Or just how interesting it will make their job? Across industries, what percentage of their work do employees feel AI could do today and in the next 5 and 10 years? How do workers describe their daily jobs […]. The post How Does AI Look from a Worker’s Point of View? Perspective Across 11 Industries appeared first on Craig Roth .
Gartner - Craig Roth 08/06/2018 20:23
Please join me on Thursday (August 8, 2018) for a free webinar called “To Avoid Working for Robots, Make Robots Work for You”. A recent Gartner study showed that only 11% of workers in the U.S. and U.K. want an AI system to be their co-worker. Even fewer (9%) want it as their manager. What […]. The post Webinar on Thursday, August 8: To Avoid Working for Robots, Make Robots Work for You appeared first on Craig Roth .
Gartner - Craig Roth 07/27/2018 12:20
Google Next – Google’s cloud conference – took place in San Francisco this week. Production values were high, with lots of slick videos and a clever stage where speakers appeared from within rotating boxes (good for representing Containerization; not a great analogy for out-of-the-box thinking). But I was there to learn about G Suite, not […]. The post Letter from Google Next ’18 appeared first on Craig Roth .

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