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Accenture Insurance Blog 07/17/2019 07:32
The rise of digital ecosystems has taught insurance companies the huge importance of business partnerships. Silo mentalities don’t succeed in the digital marketplace. In the hyper-personalized, real-time post-digital world, which will soon be upon us, partnerships will be vital. Around 70 percent of carriers now see big technology firms such as Amazon, Google and Alibaba…
Accenture Insurance Blog 07/17/2019 07:26
As previously discussed on this blog, the insurtech investment space might be the most interesting part of the global insurance industry right now. With each passing year, insurtechs become more expansive in every sense of the word, with growing geographic and functional diversity. Analysis from Accenture Research shows that in 2018 the number of deals…
Accenture Insurance Blog 07/12/2019 06:42
We’ve looked at the challenges confronting them in a hugely competitive market. And we’ve shown why becoming a ‘living business’ – constantly evolving and data-driven, front-to-back – provides the path to new profitable growth. Bottom line? It’s the only way to deliver the hyper-relevant, consumer-centric products and services that are so essential today. In this…
Accenture Insurance Blog 07/10/2019 08:07
Artificial intelligence (AI) is already beginning to transform how insurers go about their business. It’s starting to improve the customer experience and claims processing substantially. However, when AI is combined with other powerful emerging technologies, such as extended reality, distributed ledgers and even quantum computing, the results are likely to be astounding. Innovative products and…
Accenture Insurance Blog 07/04/2019 05:39
As insurers, we know that satisfied customers define the success of our business. Yet what customers expect from their insurer is changing. Digital experiences across most sectors have become personalised, mirroring and sometimes anticipating our individual needs. It’s no wonder that customers expect the same tailored service from their insurer. A more personal approach to…. Keeping Pace with the UK Insurance Customer.
Accenture Insurance Blog 07/03/2019 07:49
Most big insurers have begun experimenting with artificial intelligence (AI) applications. Some have even begun implementing AI solutions. Few, however, have rolled out AI applications at scale across their organizations. Carriers that succeed in embedding AI throughout their businesses, and along their extended value chains, will gain a substantial lead over their competitors. They’ll not…. AI on a big scale will give insurers a huge competitive edge.
Accenture Insurance Blog 07/01/2019 08:57
Highlights As insurers try to address an increasing talent gap, they must look to new sources of talent. In addition, with the shift toward more digital experiences, there are fewer entry-level broker or agent jobs available, which has far-reaching consequences for how insurers attract and develop new talent. Having more diverse workforces is both a…. Inclusion and innovation, with Eric Joost (podcast)
Accenture Insurance Blog 06/28/2019 07:02
The last and final trend identified in our Technology Vision for Insurance 2019 report is meeting consumer and organizational needs in real-time. Being in a post-digital era means that simply being digital is no longer enough. Organizations need to offer innovative solutions and use technology to create a world of intensely customized, on-demand offerings. Increasingly…. MY Markets: Meeting needs at the speed of now.
Accenture Insurance Blog 06/27/2019 08:11
Since its inception, the Internet has been a catalyst for connection and growth. As insurers begin to explore new, innovative ways to connect with their customers and partners, they are more reliant on the digital economy and the Internet than ever before. Accenture’s recently published report, Reinventing the Internet to Secure the Digital Economy, illustrates…. How insurance CEOs can address the challenges of a fragile digital economy.

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