Millie: Search Results

Introduction The mobile application market is one of the leading industries in the present time. However, the market has its own ups and down that is considered due to efforts, time and money. Every single aspect is responsible for mobile app development solutions. A single hitch in the project can be an extreme failure for […]

Concerns about internet privacy are nothing new. Pew Research started tracking the spread and impact of social media in 2005. Since then, several incidents have highlighted to Americans that their information isn’t as private as they want it to be. Edward Snowden’s releases in 2013, various data breaches at major companies, and, most recently, the […]

About two weeks ago, I was having a conversation with a candidate for a sales role. We talked for almost an hour about evolving technology in improving customer experience measurement. Toward the end, a question came up that I’ve heard several times in the last year or two. He asked, ‘Do we need surveys anymore? […]

Today’s buyers are accustomed to the Amazon experience: a multi-million-dollar web platform with a streamlined interface and a highly predictive process. For years, B2B customers tempered their commerce in comparison with consumer shopping. But with U.S. B2B eCommerce set to reach $1.2 trillion by 2021, an adequate online presence is no longer sufficient to satisfy […]

Image courtesy of Pixabay. This is the second of a two-part series on common VoC program mistakes.In case you missed the first post in this series, you can find it here.Note that I haven't prioritized or categorized these mistakes, but take a close loo...

More than half of salespeople miss their quotas. That’s a dangerous number in a field where your income and even your job security depend on meeting set targets. It’s no wonder that sales is considered one of the most stressful jobs. In fact, according to one PayScale survey, the role of “sales account manager” was […]

As digital customer experiences continue to evolve, so too should the ways in which marketing engages customers. Expanding beyond traditional sales funnels or customer journeys, the focus needs to be on identifying customer interactions points in an ever-evolving engagement continuum—and adjusting strategies, tactics, channels and technologies along the way. Applicable across virtually all digital customer […]

As anyone who’s worked with customers knows, interactions can vary from pleasant to nightmarish. Although rude customers can be unpleasant, some customers clearly fall into the “high maintenance” category, and it’s sometimes impossible to provide a service they find satisfactory. However, interacting with these customers doesn’t have to be a frustrating waste of time, and […]

Why the answer may not always be yes, and how to know when to say no You can be certain that any article that uses a question as its headline, the answer is a resounding “It Depends!” Full disclosure, this article will be no different in that respect. While a predictable answer, we dive deeper […]

Mobile apps, by the year 2020 are predicted to generate $188.9 billion in global revenue via App stores and in-app advertising – a highly encouraging data for mobile app development companies and their innovatively-enthusiastic CTOs. Building native iOS and Android apps has always been preferred by mobile app developers;however, React Native (a framework created by […]

Call them Nurturing Campaigns, Persistence Campaigns or Drip marketing Campaigns, all of them are meant to carefully select a series of messages and thereafter deliver them to the customer using a direct marketing method like a regular mail or more often an email, so that brands can place just the right amount of communication to [...]

For many years, AI has held science fiction-like promise. As on today, almost every field, domain and industry has been impacted as well as transformed by AI when it comes to processing efficiency and improvement. However, Artificial Intelligence and Machine Learning hold considerable promise for the field of Healthcare. Right from hospital care, data entry, […]

I was delivering a Great Demo! Workshop last week in Europe to an international audience and during our first break, a woman came up to me and asked me to:. Slow down a bit and. Be a bit more careful with my choice of words. This was a great reminder – and humbling, personally. I work hard to slow down my delivery and try to choose more “internationally”-understood English words and phrases (and to avoid U.S.-specific colloquialisms), when presenting to non-native English speakers – and I generally believe I do a good job. However, it was clear I could do better…! It is very difficult for non-English audiences to spend a day or two working in English, as a second language – it can be confusing, at minimum, and very tiring overall…! During the.

The secret recipe for the success of your business is keeping the customers satisfied. It is as simple as that. If the clients are satisfied with the product, they will keep coming back for more. If you are interested in growing your business fast and keeping your customers happy, here are some tips. Keep reading […]

Last summer I played golf with a friend. At the end of the game, he had blisters. He didn’t play very often, and the golf clubs rubbed his skin raw. My hands were just fine. I’m fortunate to play several times a month and over time I’ve built up callus...

With the emergence and advent of RPA, enterprises are starting to see major growth in terms of savings and scaling of overall operations, however, when it comes to contact centers or call centers, robotic process automation offers invaluable advantages by providing solutions to challenges based around service, process & technology.

Apple recently launched its second-generation AirPods. Airppods, of course, are Apple’s wireless Bluetooth earbuds. They were first released on December 13, 2016, essentially to replace headphones after Apple expelled a separate headphone jack on its iPhones. In addition to playing audio, AirPods feature a built-in microphone that filters out background noise, which allows taking phone […]

Multitasking, the act of doing many things at once, is productive. Or so many people thought. Many neuroscientists have stated that we do not really do things simultaneously. We just switch from doing one task to the other fast. “People can’t multitask very well, and when people say they can, they’re deluding themselves,” said neuroscientist […]

It’s a fundamental principle of value-based selling that whenever a prospective customer is unable to establish any meaningful difference between the options open to them, they are likely to choose what they perceive to be the cheapest or safest option...

As an online merchant, you may think your product is your most important asset. Unfortunately, that’s not the case. The greatest asset of any online business is their email list. Email lists are so valuable that bankers have developed a formula to determine their net worth in dollars. Having a healthy, growing email list is […]

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