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Raconteur (UK) 03/31/2020 11:45
As the working world adapts to a new normal, caring for employee mental health should be . The coronavirus outbreak has shaken everyone, industries and individuals alike. A time of fear and uncertainty has been compounded by a totally new routine - one where everyone who can must work from home. What should business leaders really be doing? The ability of your organisation to weather the coronavirus outbreak lies in its adaptability, resilience and collaborative potential and What’s more, those employers who do not prioritise employee mental health and wellbeing are increasingly being called out on social media, potentially damaging their reputation. So what should business leaders really be doing? First of all, it is crucial to realise tha.
Raconteur (UK) 03/31/2020 05:00
Traditionally, graduates have not considered . Generally viewed as staid and lacking in innovation, it has neither been seen as sexy nor positioned as offering lucrative job opportunities. But things are changing. Since the 2008 recession, customers have become less loyal, more price sensitive and more likely to shop around using price comparison websites. As a result, many insurers, particularly on the general and life insurance side, have had to become more customer focused to compete in ways that were unnecessary before. To do so has meant turning to technology and the clever use of data, not least to keep the potential threat posed by insurtechs at bay. Adam Gates, head of recruitment consultancy Odgers Interim’s insurance practice, bel.
Raconteur (UK) 03/30/2020 19:58
“Work about work” is a relatively little-known term in the corporate world, but too much of it can have a big impact on employee wellbeing across organisations globally. Such work about work consists of the bureaucratic tasks required to get the real work done and includes searching for documents, responding to emails and managing changing priorities. But the Anatomy of Work Index , conducted among more than 10,000 people around the world by team-based work management platform provider Asana, has revealed the average knowledge worker spends about 60 per cent of their time on mundane duties that add little real value, rather than. Indeed, over the course of a year, these workers spend 103 hours in unnecessary meetings, which comprise 61 per c.
Raconteur (UK) 03/30/2020 19:56
Business leaders seeking to justify the critical need to drive innovation often, and erroneously, quote Charles Darwin, whose 1859 book On the Origin of Species transformed the world. “It is not the strongest of the species that survives, nor the most intelligent, but the most adaptable to change,” according to the sage advice. Alas, there is scant proof the English evolutionist said or wrote those famous words. Nevertheless, the paraphrased comment holds water in 2020, because organisations that fail to prioritise evolution will drown. Conversely, enterprise pioneers who embrace a proactive attitude will sail ahead of rivals by achieving operational optimisation to drive innovation. Progressive businesses have attempted to keep pace with s.
Raconteur (UK) 03/30/2020 19:54
As we enter what has been dubbed “the climate decade”, is it enough for companies to just talk up their ambitions to become carbon neutral? Or should they be taking further action and starting to look at ways in which their operations can become climate positive? In recent months there has a been a slew of corporate announcements, as some of the world’s biggest companies have ramped up promises to cut their carbon footprint. In January, Microsoft pledged to become carbon negative by 2030, swiftly followed by a promise from Starbucks to become “resource positive” over the next decade and O2’s decision to offer the UK’s first net-zero carbon mobile phone network by 2025. If you aim for a positive impact, then it's a positive objective. It mea.
Raconteur (UK) 03/30/2020 19:52
When the dust settles post-coronavirus, with the likely bonfire of the corporates, culling the unprofitable, those in debt and others that are poorly run, surviving businesses will need a sharp focus on how they operate. Continual improvement processes will be crucial as a way of dealing with a host of new shocks, whether it’s tougher market conditions, digital disruption or climate crises. “Particularly in light of recent world events, businesses are asking whether being prepared for continuous change is enough. The next step will be to test whether or not corporations are agile enough to deal with sudden, unpredictable change and future-proof themselves,” says Don Schuerman, chief technology officer at Pegasystems. Yet many current operat.
Raconteur (UK) 03/30/2020 02:00
Employee experience remains a significant issue for many businesses. As Virgin Group founder Sir Richard Branson once famously said: “The way you treat your employees is the way they will treat your customers.”When it comes down to it, employee experience, says Ben Whitter – better known as Mr Employee Experience for his pioneering of the idea – is all about creating positive human relationships within an organisational setting. “From pre-hire to retire, using the holistic employee experience as a lens, we can maximise all the interactions an individual has with an employer over the long term to create a deep sense of belonging and co-create exceptional business and human outcomes,” he says. Technology is central to your employee experienc.
Raconteur (UK) 03/29/2020 19:58
The ways brands engage with their customers and the means they offer for customers to connect with them have changed radically in recent decades. What might once have been a simple support phone line or postal address has become an . Customers seeking support can now be pushed towards live chat, online support forums and, increasingly,. But is this working? Is the drive towards potentially cheaper forms of customer support misguided, killing the customer loyalty that can come with the human touch? When stacking the costs and benefits of chatbots versus humans up, the appeal of the bots is pretty clear: if you can intercept simple customer queries that might not require a human response, you free up more resources to handle more difficult mat.
Raconteur (UK) 03/29/2020 19:56
Once seen as a way to cut down on endless meetings and give us better control of our time, email is now looking a little antiquated in the workplace. From project management tools that can plan our day by the minute to instant messaging platforms connecting colleagues across departments in seconds, enterprise software has offered businesses a far more sophisticated, . But if businesses are looking for a fundamental way to improve employee engagement and people’s working lives, there’s no guarantee enterprise software will provide the answer. The world is becoming increasingly dominated by social media and, but is this what employees want in their working lives?
Raconteur (UK) 03/29/2020 19:54
The Chinese capital of Beijing is a famously awful place to commute. For Eva, who has recently had to start remote working, the change has largely been a welcome one. A business development manager for a local business accelerator, she has been able to keep in touch with her team through a schedule of regular video meetings and feels if anything her . But the. While people across the UK began working from home, many for the first time, in mid-March, millions of Chinese workers have been encouraged to stay away from the office since the beginning of the year in a bid to contain the coronavirus. The result? The world’s largest experiment in remote working. So what can we learn from this unprecedented event and is the world of work really about.
Raconteur (UK) 03/29/2020 19:52
If we could take a walk around the future workplace, what would we see? Over the last decade, globalisation and new technologies have brought tremendous change to the way we work. Without a doubt, how businesses communicate, collaborate and engage their workforce is set to evolve, if current technological progress and trends continue. What could the future connected business of 2030 look like? Who does the work in the future workplace? Automation has been changing the way we work. So, will still mostly be human or will it comprise robots and digital workers? “The speed of new technology is so rapid that we often don’t realise a lot of the tech we already use is ‘automation’ in the workplace,” says Sanna Ojanperä, an Alan Turing doctoral stu.
Raconteur (UK) 03/25/2020 20:58
Mobile wallets have changed the way we pay for our coffee, books and clothes. In the United States alone, the increased by 41 per cent from 2018 to 2019, amounting to $98.8 billion, according to US market research company eMarketer. But not all mobile payments are equal. With open-loop mobile payments, people can use one digital wallet on their mobile phone to pay at several locations. In contrast, closed-loop payments require you to prepay a certain amount of money and pay at just one particular merchant, in a similar way, for example, you can use a gift card or a loyalty card at a café or a clothing store. Given the increasing use of smartphones, the way people pay for things is set to continue evolving. So, what could these ? And how cou.
Raconteur (UK) 03/25/2020 20:56
When Facebook announced plans last year to create its own digital currency, called libra, it was only a matter of time before lawmakers, already riled by the Cambridge Analytica scandal, would push back. Appearing before Congress in October, Facebook founder and chief executive Mark Zuckerberg laid out his pitch for libra: while politicians in the United States sat around debating the issue, the rest of the world wasn’t waiting.
Raconteur (UK) 03/25/2020 20:54
As the problem of payment fraud intensifies, the world of finance is increasingly looking to emerging . Numerous big firms are testing blockchain-inspired systems that promise to make digital transactions more secure and efficient, while a handful, such as Visa and HSBC, have launched their own commercial platforms. It’s an interesting turn of events given that virtual currencies such as bitcoin, “mined” using blockchain networks, or at least the public exchanges on which they are traded, have been subject to a large degree of fraud. But banks and payments firms are less interested in digital coins than they are in the technology that underpins them, which they believe could be harnessed in a host of different ways. At its most basic, a tha.
Raconteur (UK) 03/25/2020 20:52
Back in the pre-COVID-19 days of intercontinental travel, traversing payment modes in the USA could feel like an eerily analogue experience for the European visitor. Say you arrived in New York and chose to travel by taxi into Manhattan. You slip into the back of a yellow cab and arrive at your destination. You see the contactless sign on the card terminal in the back seat and get out your smartphone to pay using Touch ID. “Sorry,” the driver says. “It doesn’t work. You need to swipe.”It’s a disgrace that America has been allowed to have such a slow payments system for so long. You wanted to ride the subway and had heard the city was at the barriers, so you get your bank card out to tap. But the station you’ve arrived at hasn’t upgraded yet.
Raconteur (UK) 03/24/2020 05:00
We are increasingly aware of the importance of caring for our mental as well as our physical health. But the devastating impact infertility can have on mental wellbeing is often underestimated. Not being able to get pregnant when you are longing for a family can be a devastating experience, dominating every area of life and leaving fertility patients feeling lonely and isolated, cut off from friends and family. Respondents to a survey on the impact of fertility problems, by Middlesex University and patient charity Fertility Network UK, reported experiencing high levels of distress and feeling sad, frustrated and out of control nearly all the time. Tearfulness, feelings of stress, inadequacy, anger, despair, shame and guilt were all common r.
Raconteur (UK) 03/23/2020 13:00
Head to a motor racing circuit and you might be surprised to find one of the drivers sharing his experience of a bumpy fertility journey, as well as talking tyres and podium positions. It might seem out of place, but for Toby Trice it’s a chance to share the tough emotional stress of in vitro fertilisation, or IVF, with a wider audience. "I had all this anger, frustration and stress, which I released through go-karting," says the 29 year old, who has been partner Katie. "That led to me embarking on a motorsport career and I realised I could use it to start conversations about fertility and IVF.
Raconteur (UK) 03/23/2020 12:15
I noticed a lot of posts on Linkedin last week saying things like “it’s business as usual for us!”...and I’m calling bullshit. I am absolutely not here to tell you that… In fact, while we are feeling very positive, it is certainly not “business as usual” for us at Raconteur since the coronavirus outbreak hit. In honesty, I think suggesting otherwise is the most fatal mistake anyone could make if they want to come out alive on the other side. This is not at all normal and anyone who hasn’t realised that yet has some catching up to do already. Taking coronavirus cue from WHO. It isn’t working from home that’s the issue (longer term, at least). It’s that your customers have, at best, changed their priorities and, at worst, been hit very hard fi.
Raconteur (UK) 03/23/2020 10:50
It’s now three years since Airbnb first offered more rooms than the world’s top five hotel brands put together. This remarkable feat was achieved without the rental pioneer buying a single brick for users. More recently, at the start of March, branchless UK challenger bank Monzo celebrated attracting its four-millionth customer, an impressive milestone reached in a handful of years. Considering the rapid and seismic paradigm shift in the global business landscape, wrought by technological advancement, how vital, then, is physical office branding in the digital age? “On its own, physical office branding is arguably less important today than ever before,” says Jed Backhouse, a digital brand consultant at Infinite Global. “Instead, what is cru.
Raconteur (UK) 03/23/2020 09:00
South Korea. Although the birth rate has risen from 2018, the country still has one of the lowest rates in the world, (1.1 children per woman in 2019) well below the . Over the past 13 years, Seoul has pumped almost $121 billion into measures to increase the rate, establishing public day care centres, free nurseries, as well as subsidised childcare for a child’s first year. However, this hasn’t been enough to offset the cost of privately educating children, the norm in the country, which is making couples think twice about starting a family. Another reason why birth rates are falling appears to be the social phenomenon of ‘sampo’, a response by South Korean women to decades of gender inequality whereby they eschew relationships, marriage and.

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