Millie
your market intelligence analyst
U-About This Portal

General Questions

What content can be found in the SinglePoint Portal?

SinglePoint has been designed to meet the research needs of self-supporting business professionals and enterprise information centers that support them. It is an effective, easy to use, affordable research tool that delivers more focused and informative content than other business research platforms. SinglePoint offers an efficient yet thorough way to access your company's licensed content with one login, one search, resulting in one integrated list, classified and relevance-ranked to a single consistent standard. Your organization's internal market research and studies are also indexed and searched, so you can access relevant material produced in-house as part of your overall search.

  • Business Research: content aggregated from major research organizations, including Forrester, Gartner, and Corporate Executive Board.
  • Life Sciences Research: content aggregated from major life science research organizations
  • Business News: content culled from online business news, premium newswires, and industry authority blogs
  • IT News: content culled from online Information Technology news, premium newswires, and industry authority blogs
  • Life Sciences News: content culled from online Life Science news, premium newswires, and industry authority blogs
  • IT Social Media: content culled from online business news, premium newswires, and industry authority blogs
  • Conference Abstracts: over 2.7 million abstracts and posters from over 3,800 life sciences conferences held around the world since 2010
  • Conference Social Media: content culled from online posts by prominent industry authorities
  • White Papers: collection of authoritative reports from major corporations, research firms, consultancies, etc.
  • Newsletters: collection of all newsletters created by organization on this portal
  • Internal Content (ASAP): collection of proprietary content added directly to the portal by your organization's portal users
  • PRM Documents: collection of content identified and designated for specific internal projects
  • Customer Insights: content culled from market analyst reports specifically concerning the study of consumer behavior in relation to brands
  • Expert Searches: collection of ready-made search queries, designed to capture most relevant content with a minimum of noise

 

Can I search all of the content collections at one time?

When you have created and executed a search, e.g. in Business Research collection, you will see the number of results meeting your search query in each of the other collections, presented as links above your search results list. Click on the links to view search results from those collections.

Please note: The search terms used in each collection are the same as your initial search.  However, other search parameters, such as date range, can be set for each collection on the My Settings page. 

 

How is SinglePoint different from Web search engines like Google®?

SinglePoint's database contains premium licensed research reports, and articles not available on the public Web. It is a business research tool, and as such, has advanced functionality for professional researchers including support for full BOOLEAN queries, as well as saved search and alerting capabilities. SinglePoint's search engine also has a far greater capacity for number of characters allowed in a search query, so power researchers can feel free to create complicated search queries to seek specific answers. You also have access to topic-specific dashboards, populated with tools and widgets that are designed to put the information you need in your hands as quickly and thoroughly as possible.

Features

Below, you will see a list of a few of your portal's prominent features, each linked to a Help page which describes that feature and how to best utilize it.

MI Analyst

The MI Analyst feature allows you to drill down into your search results for granular information you are seeking, without having to run additional searches. This functionality analyzes and organizes your search results, identifying key business concepts mentioned in each result. Click here for more information on MI Analyst. 

Insights

When you run a search on SinglePoint, the system uses machine learning to examine documents from the search result listing that contain the most substantial ideas pertaining to the search terms, and then automatically summarizes the key points in a brief, easy-to-read report format, called InsightsClick here for more information on Insights.

 

More Like This

The majority of records in a search result list show a “More Like This” button .  Clicking this triggers SinglePoint to rewrite the search query, based on elements from the selected record, to automatically generate a new search result list of on-target items.  This is a completely new list of results, and is unrelated to your initial search.  Click here for more information on the "More Like This" functionality.

Recommended Reading List

This widget presents system-generated content recommendations for the user, based on his or her interests and preferences determined through automated analysis of the user's reading activity. Click here for more information on the Recommended Reading List functionality.

Dashboards

Dashboards are well-organized, real-time user interfaces, created by your Portal Administrator, that provide up-to-date content and information concerning topics of interest to your entire company. Click here for more information on Dashboards. 

Saved Searches

Saved Searches help you track ongoing information about the topics that you care about. Click here for more information on Saved Searches.  

My Headlines

My Headlines is a series of document headlines based on one of your Saved Searches against one of the available content collections. You may create up to 8 separate My Headlines boxes. Click here for more information on My Headlines. 

Expert Searches

Expert Searches are searches created in advance by information professionals, such as Portal Administrators or Editors. These searches are designed to bring users most the most pertinent documents and eliminate irrelevant results by utilizing advanced search techniques and functionality. Click here for more information on Expert Searches.

RSS feed

Really Simple Syndication (RSS) is a tool for content distribution that pulls a live feed from a web site and displays it on your browser or email reader. This allows you to monitor your saved searches for new hits without having to login to the portal or manage a series of email alerts. Click here for more information on RSS Feeds.

Dashboards / Dashboard Directory

What are Dashboards?

Dashboards are well-organized, real-time user interfaces, created by your Portal Administrator, that provide up-to-date content and information concerning topics of interest to your entire company. Each user also has a personal dashboard, called My SinglePoint. These dashboards can include a Quick Search widget to retrieve SinglePoint content by keyword, as well as unlimited Headline widgets for timely and relevant content from selected sources, and text widgets for written and graphic content. Your dashboards can also provide an Accordion widget with drop-down menus, consisting of expert searches on topics of interest to your business.

Users may open or close existing widgets, and move them to different locations on the page. However, the assistance of your Portal Administrator is required to create additional widgets to be added to the dashboard. You may also request additional dashboards to be created for specific departments or work groups.

Following is an example of a typical dashboard.  

A dashboard may contain:

1:   Quick Search - for conducting keyword searches against your SinglePoint content.
2:   Accordion Menu - to access preconceived expert searches on topics relevant to your business.
3:   Dashboard drop-down menu - for navigating to your other dashboards.
4:   Headline box - timely and relevant headlines of content germane to your business.
5:   Text/Image box – content/image/video.

 

 

Designate Favorite Dashboards

You may designate as many dashboards as you like as "favorites" by clicking the star image next to the dashboard's title.

Upon doing this, the designated dashboard(s) will show up in the "Favorite Dashboards" list under the Dashboards drop-down menu.

 

Where can I find other Dashboards, on other Topics?

There are two easy ways of accessing other Dashboards. Click on the Dashboard drop-down menu on the upper left of the page.

1. Your Favorite Dashboards, and your most recently viewed dashboards will appear at the top of the drop-down list. Click any of those links to go to those dashboards.

2. On the drop-down list, you will also see a link for Dashboard Directory. This will take you to the Dashboard Directory page, which is a graphic table of contents of the various dashboards set up on your portal. This layout makes for easier browsing by topic, to quickly identify the relevant information you seek without worrying about proper search syntax.

Click on any of the images posted on the Directory to open a custom dashboard created with a variety of expert searches on topics pertaining to the specific option you've chosen.

 

How can I request additional Dashboards, or additional Topics?

Please contact the portal administrator and enter your request into the Comments section of the contact form.

 

What is the Quick Search box used for?

The Quick Search box appears on every page, and allows you to execute a quick keyword search against your SinglePoint content.

As you enter search terms, a drop-down list of content collections appears.  Click on the collection of your choice.

 

What are the headline boxes for?

Headline boxes contain strategic news headlines on topics selected for you by the SinglePoint portal administrator. You can minimize and maximize these boxes by selecting the minimize/maximize icon File:Minimize.gif in the upper right hand corner of the box.

To create your own headline boxes, go to My SinglePoint >> My Headlines. These will appear on your My SinglePoint dashboard. For more information, click here.

How do Accordion Widgets work?

Accordion widgets are shown on your Dashboard pages. They provide quick access to multiple pre-formulated expert searches on topics that are significant to your business. You will see general main topics at the top, which, with one click, can be opened up to reveal related detailed searches.

 

Accordion widgets are added to your Dashboard pages by your portal administrator. 

My SinglePoint

The My SinglePoint drop-down menu

The My SinglePoint drop-down is a gateway to the portal's personalized pages.  Here, you will find links to the My SinglePoint page, as well as the My Headlines, My Saved Searches, My Bookmarks, and Bookmarked for Me pages.

My SinglePoint

The My SinglePoint page is a personal dashboard that can be customized for your specific research needs, with widgets and content that you set up. You may open and close boxes and change their positions on the page to suit your individual preferences. You may change the placement of existing boxes on the page by dragging and dropping them with the drag icon .

Link to your main SinglePoint page, made up of widgets and headline boxes, such as:

  • Quick Search
  • Announcements
  • Manage This Page
  • Hints
  • My Bookmark Tags
  • Most Popular Bookmark Tags
  • Stocks
  • Most Popular Articles

To add new boxes or content to My SinglePoint, click on the links to the following personalized pages:  

My Headlines

Link to your My Headlines page, where you assign your favorite Saved or Expert Searches to headline boxes.  Click here for more information on My Headlines.

My Saved Searches

Link to your Saved Searches where you can easily view the most recent or most relevant results for your favorite searches. Click here for more information on Saved Searches.  

My Bookmarks

Link to your list of saved documents, i.e., Bookmarks, here. In addition to the list of your bookmarks, this page also has widgets such as My Bookmark Tags, Search by Bookmark Tag, and Hints.  For more information on bookmarks, click here.  

Bookmarked for Me

Link to a list of saved documents, i.e., Bookmarks, that your colleagues have saved for you.  For more information on bookmarks, click here.  

Using tooltips on My SinglePoint page

Holding your cursor over the link within a Headline or the Stock ticker box will provide you with additional information concerning the document behind the link.