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Search Help

To increase the precision of your search results, SinglePoint requires that most, but not necessarily all, of the words in your search query to be present in the results. To gain more control over your results, read through the following hints. 

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culled from online news, premium newswires, and industry authority blogs

Quick Search

A simple keyword search of all SinglePoint content. Quick Search boxes can be found on the upper right side of the header on each portal page.

Advanced Search

Advanced Search forms can be found for specific collections, listed in the Search drop-down, in the upper-left of your page. Beyond keywords within the document, your search can be targeted to Words in Title, Bookmark Tag, Date Range, Sort by, or limited to Search by Vendor or Search by Access. 

Keywords

With SinglePoint you can search on single words. However, the more words you enter in your search, the more precise your results will be. For example:

  • A search for HIPAA compliance software will give you much more focused results than a search for HIPAA.
  • A search for haptic user interface feedback will give you much more focused results than a search for haptics.

Boolean 

SinglePoint supports full Boolean search capability (AND, OR, NOT), including parenthetical expressions. There is no limit to the level of nesting which you can use in a search query.


USE:   "Double Quotes"
TO:   Search on occurrences of a specific phrase
For example:
  • software for "decision support"
will retrieve documents containing the exact phrase "decision support" with no other words or characters between them, and also includes the word "software" somewhere in the record.
  • "handset shipments"
will retrieve documents containing the exact phrase "handset shipments" with no other words or characters between them.
NOTE: Do not search using single quotes, as they will return the same results as phrases that are not quoted.

USE:   AND
TO:   Narrow your search and retrieve records that contain each of the words listed in your query.
  • Advertising AND Sales
will retrieve documents that contain both the word "Advertising" and the word "Sales" somewhere within the record.
NOTE: The quotation marks take search precedence over Boolean operators. If Boolean operators appear within a quoted phrase, they may be interpreted as part of the actual search term. For example:
  • "Advertising AND Sales"
will retrieve documents using the complete phrase "Advertising and Sales."

USE:   OR
TO:   Retrieve documents that include any of the search terms you have entered.
For example:
  • operator OR carrier
will retrieve documents that contain either the word "operator" or the word "carrier" somewhere within the record.

USE:   NOT
TO:   To indicate a term that must not appear in the documents, in order to eliminate irrelevant records from your search results.
For example:
  • blackberry NOT fruit
will retrieve documents containing the word "blackberry" but will omit those articles referencing the fruit called blackberry.


As an alternative to AND and NOT, you may use a + (plus) to indicate words that must be present in the documents and a - (minus) for those that must not be present.

Add the + or - symbol as the first character of the term it affects. Include spaces between additional terms in your search. For example:

  • +VoIP -enterprise
  • +consumer +VoIP +Europe -Germany 

Stemming

Stemming is the use of linguistic analysis to get to the root form of a word. SinglePoint uses stemming to compare the root forms of the search terms to the documents in its database.

For example, if you search for the word "viewer," SinglePoint determines the actual stem of the word (which is "view") and returns all documents containing the same root - like documents containing view, viewer, viewing, preview, review, etc. This allows you to get results containing all the versions of the words you are searching on regardless of plurality or tense. That way you don’t have to anticipate variations such as (customer or customers) and (viewing or viewed or views) and (flower or flowers or flowered) in order to conduct a thorough search.

However, when searching for something specific, you may bypass the Stemming functionality by using the Literal and Literaltitle operators in "Search for" field. Examples:

  • LITERAL: project

Searches for, and retrieves, documents that contain the word "project" within the record, but excludes words like "projects" or "projections."

  • LITERALTITLE: project

Searches for, and retrieves, documents that contain the word "project" within the title field of documents, but excludes words like "projects" or "projections."

Wildcards

SinglePoint supports two truncation symbols (wildcards) in queries. Your search term must start with at least the four non-wildcard characters before you can introduce a wildcard. The *(asterisk) can be used to replace multiple characters. The % (percent) symbol is used to replace only one character.

For example:

  • photo*

will return documents containing words that begin with "photo" (e.g. photograph, photography, photographer)

  • psych*ist

will return documents which contain words that begin with "psych" and end with "ist" (e.g. psychologist, psychiatrist)

  • gene%logy

will return documents containing words beginning with "gene" and ending with "logy", separated by a single letter (e.g. genealogy and geneology)

You can also use multiple truncation symbols within a single word. Expanded words found by using truncation symbols will not affect the relevancy ranking of those documents, so you may want to use additional related terms in your query to ensure that your results are accurate and meaningful.

For example:

  • colo*ful*

will return documents containing words that begin with "colo" and have "ful" (e.g. colourful, colorfully)

Wildcards are especially useful when searching for words with alternate spellings, as well as commonly misspelled words.

Please note that most common plural and singular forms of words are automatically cross-referenced (for example, a search on "stock" will also return results containing the word "stocks", and a search on "stocks" will return results containing the word "stock".) 

Proximity Operators

Use the proximity operators WITHIN and NEAR to limit your search results to records containing words placed close to one another in the document. You can specify the distance between words in order to retrieve only documents that contain both of those terms, used within the designated distance between each term.


USE:   WITHIN
WHEN:   the order of the terms is specific; keyword1 WITHIN:N keyword2

For example:

  • John WITHIN:2 Adams

(e.g. "John" appears one or two words in front of "Adams") will retrieve documents that mention "John Adams," "John Q. Adams," "John Quincy Adams"


USE:   NEAR
WHEN:   the order of the terms is irrelevant; keyword1 NEAR:N keyword2

For example:

  • drug NEAR:10 approval

(e.g. "drug" is no more than 10 words before or after "approval") will retrieve documents that mention "approval for the new cancer drug," "drugs awaiting approval," "drug approval rate"


 

Fields

You can search within fields (which are linked to special indices) to help return more specific results. The search form contains boxes for several of these fields to assist you in creating complex queries. If you enter search terms in any other of the fields, the terms will be added to your search in order to further narrow your query. Common fields used for searching are:

  • Search for: searches within the text of the document as well as all associated metadata.
  • Words in title: limits searches to terms within the document title field
  • Words in abstract: searches within the document summary
  • Author: search within the Author field

In addition to using the fields on the search form, you can use the following shorthand terms:

  • TITLE: searches for a document title or partial title
  • TEXT: searches within the text of the document
  • DATE: searches for a document with a particular date or date range. The date must be entered in the format YYYYMMDD, where the month and day are optional. "<" or ">" can be used to indicate ranges.
  • LITERAL: searches for the exact word within entire document.
  • LITERALTITLE: searches for the exact word within document title.

Examples:

  • TITLE: demographics DATE: 200806 (will return all documents published in June 2008 and contain the word demographics in the title)
  • customer relationship management DATE:>20090101 (will return all documents published after January 1, 2009 and contain the phrase "customer relationship management")
  • LITERAL: dosage (will return all documents with the word dosage, but will exclude results for dose, dosing" OR dosage, etc). 

Acronyms

Use the ‘acronym’ operator to search for specific acronyms within documents, and cull them from documents using those same letter strings as regular words or abbreviations. For example:

  • Acronym: HP

Searching with the acronym operator, a search for ‘HP’ avoids most hits on the abbreviation for horsepower which is often “hp” or “Hp.”

When searching for documents pertaining to the Information Technology industry using the acronym "IT," you want to avoid getting hits on the various forms of the word “it” (it, its, it’s). Most of the documents retrieved in a simple search query for “IT” do not pertain to Information Technology because the pronoun ‘it’ is so common. This problem occurs even when the term “IT” is combined with a relevant word like “strategy,” as in this query:

  • “IT strategy”

The above query produces false positives on 85% of the returned search hits. These include documents that contain a form of the word “strategy” immediately following a form of the word “it.” For example, this query would retrieve a record containing the phrase “Burger King is considering its strategy….”

By contrast, this query is focused on the specific content you are seeking:

  • (acronym: IT) within:1 (strategy)

The above query produces virtually 100% precision, only returning hits about Information Technology strategy because it retrieves records where both the “I” and the “T” must be capitalized, as in the phrases “IT strategy” or “IT strategies.”

NOTE: Acronym operators may contain numerals except in the first position. For example, HTML5 is in our acronym index but 3COM is not.

Name Index and Name Searching

The SinglePoint Search Engine produces a name index for every document in the repository. The name index contains only those terms that begin with capital letters. Using the ‘name’ operator directs that part of the query to the names index.

For example, a search for the retailer “Target” will be much more productive if it is phrased:

  • Name: Target

This query will return only those documents containing the word “Target,” beginning with a capital “T.” Documents containing this word with this spelling are likely to be about the retailer. Documents containing “target” using only a lower case "t" will be skipped. 

Natural Language

SinglePoint supports natural language searching. To find information on your topic of interest, try typing a question into the search bar. For example:

  • What is the Polar Vortex?

Expert Searches

What are Expert Searches?

Expert Searches are searches created in advance by information professionals, such as Portal Administrators or Editors. These searches are designed to bring users most the most pertinent documents and eliminate irrelevant results by utilizing advanced search techniques and functionality.

We provide Expert Searches as a way to deliver predefined search results for users to browse for, and to ensure high quality of overall search results.

  • You can execute Expert Searches and review the results
  • You can subscribe to them or use RSS feeds to receive search alerts when new results are available
  • You can assign these Expert Searches to headline widgets on My Headlines for easy viewing each time you log in


Go to Search (drop-down) >> Expert Searches (link) and open the folders on the left side to view and subscribe to the available Expert Searches. 

 

 

How do I subscribe to an Expert Search Alert?

To view and subscribe to any of the Expert Searches, go to Search (drop-down) >> Expert Searches (link).  Click on any of the alphabetically listed search links, to launch the search. 

To identify a specific search, enter terms from the name of the topic or search name, or limit the list to one of the folders / subfolders created by editors.

Click the RSS icon to subscribe to an RSS feed of new search results, or click on the Subscribe icon  to receive a periodic email update whenever new results are added to content collection.

 

You may also subscribe to an Expert Search when viewing the results of the search, by clicking the Subscribe button.


A subscription overlay will appear.  From here, you can subscribe to email notifications based on frequency of alerts. Click on the Subscribe link. Your notification options are "Never", "Every 4 Hours", "Daily", "Weekly" or "Monthly".

Once you subscribe to an Expert Search, it will be stored in your Saved Searches area. You also have the option of adding the search to your My Headlines widget.
NOTE: You may subscribe to as many expert searches as you wish.